SURVEY KIOSKS

Opinionmeter’s TouchPoint survey kiosks make in-store customer surveys easier than ever. They deliver real-time feedback directly from your customers’ point of experience - the place and time where their opinions are formed.

Stand-mounted, wall-mounted or desk-based

Touch Screen Kiosk These larger-size touch screen devices are ideal for retail, food-service, bank branches, healthcare waiting rooms – anywhere with customer waiting time or their passing foot traffic. The on-stand kiosk is highly visible and distinctive, easily attracting the customer’s eye. Optionally, it can be augmented by signage to maximise visibility. With or without the stand, the large-format touch-screen concept is intuitively easy to use, encouraging customers to share their opinions of your products and services. The standard kiosks are robust and tamper-proof, making them especially well-suited to semi-supervised locations. Specially-ruggedised models are also available. Kiosk Feedback Devices

Real-time alerts

React instantly when necessary with Opinionmeter’s real-time alerts. A particular response to any question can trigger an email or SMS to a designated staff member, at that moment.

Multi-lingual

The ability to present surveys in multiple languages, with on-screen keyboard layouts to match, is an important feature of the Opinionmeter system in a multi-cultural context. Any survey can be set up in languages in addition to English, with users invited to choose their language preference as they engage the survey.

Multimedia and card reader capability

Kiosks provide multimedia flexibility, displaying graphics and slide-shows, playing sound clips and even displaying full-motion videos in idle time between survey usage, or even within a survey. With its optional card reader, this unit integrates with your customer loyalty research and advertising programs.

Free-text answers

In addition to one-finger answers to questions, open-ended comments can be collected utilising the onscreen keyboard (or an optional external keyboard). The on-screen keyboard is soft-configurable to accommodate any language and can dedicate particular keys to special words or strings.

A versatile fit to many customer survey situations

If you are looking for an easy-to-set-up, in-store or visitor survey kiosk solution, Opinionmeter’s kiosk is a perfect fit. Have it delivered in the morning: it can be working for you that very afternoon. And, being rugged and tamper-proof, it’s going to go on working. It can be bolted-down in situations requiring that level of security. Optional dolly wheels for the stand make moving the device to fresh locations easy when necessary.

Opinionmeter is easy to use, cost-effective and configurable for your specific needs. Enjoy the benefits of real time market research software with our simple survey kiosk solutions.

Click here for Technical Information on the Kiosk